Frequently Asked Questions
Everything you need to know about our authentic food products and delivery.
How do you ensure the freshness of your food products?
At Annapoorna, we source ingredients daily and use vacuum-sealed, food-grade packaging to maintain peak freshness and flavor from our kitchen to your doorstep.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days. For local orders within the city, we offer same-day or next-day delivery options to ensure your items arrive fresh.
Do you offer international shipping?
Currently, we ship within the domestic region. We are working on expanding our logistics to provide international shipping for our global customers soon.
What is your return policy for perishable items?
Due to the nature of food products, we do not accept returns. However, if your order arrives damaged or if there is a quality issue, please contact us within 24 hours for a full refund or replacement.
Are your products free from artificial preservatives?
Yes, we pride ourselves on using traditional recipes that are 100% natural and free from artificial colors, flavors, or chemical preservatives.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets through our secure payment gateway.